The Case IH Handheld Hay Moisture Tester (with Probe Attached) is a portable electronic instrument designed to accurately measure moisture content in hay and forage before baling and storage. The integrated probe allows operators to quickly obtain dependable moisture readings that help prevent spoilage, heating, and mold while maximizing forage quality. When power issues, calibration errors, display failures, damaged connectors, or internal electronic component failures occur, inaccurate readings can lead to poor baling decisions and costly crop losses. Our experienced technicians diagnose and repair common electronic failures to restore reliable moisture measurement performance.
This listing is for a repair service only. Your original unit will be repaired and returned.
Available Repair Services
Repairs are performed based on diagnostic findings and may include:
- Display replacement
- Touchscreen replacement
- Keypad replacement
- Alarm replacement
- Backlight replacement
- External connector replacement
- Internal connector replacement
- Signal cable replacement
- System harness replacement
- Power cable replacement
- Electronic component replacement
- Internal battery replacement
- Connection issue diagnosis and repair
- Reflash/program software (when available)
- Software calibration procedures
- Hardware alignment procedures
- Enclosure replacement
- Window replacement
- Overlay replacement
- Operational simulation and functional testing
Services listed represent available repairs and are not performed on every unit.
How the Repair Process Works
1. Contact Repair Services
Call our repair team at 855-334-3400 to discuss the issue and complete the required repair form before shipping your hay moisture tester.
2. Send in Your Hay Moisture Tester
Include the completed repair form or a note with your name, phone number, and contact information inside the package.
Ship your hay moisture tester to the Ag Express repair location provided by our repair team.
3. Diagnosis & Repair
Your Case IH Handheld Hay Moisture Tester (with Probe Attached) is thoroughly evaluated, repaired as needed, and fully tested to verify accurate moisture readings, calibration, power operation, and overall functionality before being returned.
Warranty & Support
- One-year warranty on repairs performed
- Technical support available from experienced repair technicians
- Speak directly with a technician: 855-334-3400
Additional Information
- Typical repair cost depends on the cause of failure and parts required
- Typical turnaround time is 3 to 5 business days, with seasonal workload and testing requirements affecting time in the shop
- This is a repair service and not a replacement or refurbished unit
Disclaimer
This is a third-party electronics repair service and is not affiliated with or endorsed by Case IH. Manufacturer names are used for identification purposes only.
Proudly Repaired in the USA
- Electronic Instrument:
- Baler Moisture Sensing
- Use:
- Forage/Hay Production
