The Case IH Handheld Hay Moisture Tester (Pistol Grip) is a portable electronic instrument designed to measure hay moisture levels and help operators make informed decisions during baling and forage operations. Accurate moisture measurement plays an important role in producing quality bales, reducing spoilage risk, and improving storage conditions. When power failures, display issues, calibration concerns, damaged connections, or internal electronic component failures occur, inaccurate readings or complete loss of functionality can impact harvest decisions. Our experienced technicians diagnose and repair common electronic failures to restore dependable moisture measurement performance.
This listing is for a repair service only. Your original unit will be repaired and returned.
Available Repair Services
Repairs are performed based on diagnostic findings and may include:
- Display replacement
- Keypad replacement
- Backlight replacement
- External connector replacement
- Internal connector replacement
- Signal cable replacement
- Electronic component replacement
- Internal battery replacement
- Connection issue diagnosis and repair
- Reflash/program software (when available)
- Hardware alignment procedures
- Enclosure replacement
- Window replacement
- Overlay replacement
- Operational simulation and functional testing
Services listed represent available repairs and are not performed on every unit.
How the Repair Process Works
1. Contact Repair Services
Call our repair team at 855-334-3400 to discuss the issue and complete the required repair form before shipping your hay moisture tester.
2. Send in Your Hay Moisture Tester
Include the completed repair form or a note with your name, phone number, and contact information inside the package.
Ship your hay moisture tester to the Ag Express repair location provided by our repair team.
3. Diagnosis & Repair
Your Case IH Handheld Hay Moisture Tester (Pistol Grip) is thoroughly evaluated, repaired as needed, and fully tested to verify proper power operation, moisture measurement accuracy, calibration performance, and dependable operation before being returned.
Warranty & Support
- One-year warranty on repairs performed
- Technical support available from experienced repair technicians
- Speak directly with a technician: 855-334-3400
Additional Information
- Typical repair cost depends on the cause of failure and parts required
- Typical turnaround time is 3 to 5 business days, with seasonal workload and testing requirements affecting time in the shop
- This is a repair service and not a replacement or refurbished unit
Disclaimer
This is a third-party electronics repair service and is not affiliated with or endorsed by Case IH. Manufacturer names are used for identification purposes only.
Proudly Repaired in the USA
- Electronic Instrument:
- Baler Moisture Sensing
- Use:
- Forage/Hay Production
