The Dickey-John GAC 2500 Agri is a critical tool at grain elevators and testing facilities where speed and accuracy matter. When the unit begins to malfunction, it can delay sample processing and impact moisture verification results. Common issues include touchscreen failures or unresponsive displays, inaccurate moisture or temperature readings caused by sensor faults, communication port problems, printer malfunctions, and persistent system error messages. Our technicians are experienced with the GAC 2500 Agri and understand the importance of consistent, repeatable accuracy. We diagnose the root cause of the issue and restore your tester to dependable, field-ready performance.
Note: This is a repair service only. We repair and return your original unit.
About the Repair
- Touchscreen and color display repair or replacement
- Moisture and temperature sensor diagnostics and repair
- Internal memory and software troubleshooting
- USB port and external communication interface repair
- Printing capability diagnostics and repair
- Electrical connector, wiring, and housing repair
- Internal component replacement for faulty electronics or circuitry
- Calibration and comprehensive functional testing
- Repairs performed based on diagnostic findings and unit condition
Repair Process
- Contact Repair Services: Call our repair service team to discuss the issue and complete the required repair form before shipping your unit: 855-334-3400
- Provide Your Information: Include the completed repair form or a note with your name, phone number, and contact information inside the package.
- Ship Your Unit: Carefully package your Dickey-John GAC 2500 Agri and send it to one of the following repair locations: Ag Express – Repair Services Nebraska Location 3203 Frontage Rd. Grand Island, NE 68803 Ag Express – Repair Services Indiana Location 312 E. Main St. PO Box 28 Sulphur Springs, IN 47388 Ag Express – Repair Services Iowa Location 6280 NE 14th St. Des Moines, IA 50313
- Receive Expert Service: Your GAC 2500 Agri will be evaluated, repaired as needed, recalibrated, and fully tested to ensure accurate operation before return shipment.
Warranty & Support
- One-year warranty on repairs performed
- Technical support available from experienced repair technicians
- Speak directly with a technician: 855-334-3400
Additional Information
- Typical repair cost depends on the cause of failure and is quoted after diagnosis
- Typical turnaround is 3 to 5 business days
- Seasonal volume and testing variations may affect actual time in shop
- This is a repair service and not a replacement or refurbished unit
- Proudly Repaired in the USA
- Electronic Instrument:
- Analytical Equipment
- Use:
- Grain Handling
