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Shipping Policies:

When will my order ship?

1.      Ag Express Electronics will do its best to ship all in-stock items ordered online within 1-2 business days as long as payment has cleared. (Note 1)

2.      If your order should happen to contain items that are both out-of-stock (and) items that are in-stock, these orders will NOT ship until all items are available to ship together. If this is not acceptable – see (2a) directly below.

a.       No partial orders will be sent out unless customer calls and approves paying the extra shipping charges. Customer may need to provide credit card for additional shipping cost.

3.      If an item ordered is out-of-stock, an email will be sent out with an approximate ship date.  If this date is not acceptable to the customer, the customer may cancel the order by replying back that they would like to cancel the order –see (3a & 3b) directly below.

a.      If customer used a Credit Card when ordering, it will not be charged.

b.      If customer used PayPal, it will be promptly refunded to the PayPal account used during purchase.

4.       Ag Express Electronics observes most nationally recognized holidays and will not ship orders out during these holidays or weekends.  In addition, Ag Express observes the following:

a.      November 26th, the day after Thanksgiving.

b.      The Friday before (or) the Monday after an observed holiday that lands on a Saturday or Sunday. Example… if December 25th lands on a Sunday, there will be no shipping the following Monday.

5.      Ag Express Electronics has the right not to ship an order if an unexpected event occurs that is beyond the control of Ag Express Electronics. Ie: Power outages or storms.

How will my order be shipped?

1.      Ag Express Electronics uses UPS as their primary carrier. UPS requires a street address and cannot ship to a Post Office Box number –see (1a) directly below.

a.      When placing an order online and the customer only provides a PO Box, the order will be delayed.  Ag Express Electronics will contact the customer to obtain a valid street address for shipping.

 

Note 1: Ag Express utilizes a Payment Clearing House for processing payment of on-line orders.  We are unable to ship orders that are ordered from our on-line store until we receive payment notification. This can result in the delay of your shipment and is beyond Ag Express’s control.

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